"Style, endurance
and quality
performance are all
attributes I share
with Vuba's
products. I've
trained on Vuba
floors all my career
and they have
never let me down"
- Tom Knight,
British Masters
Champion
  • Free Delivery
    Free Delivery
    On order over £500
  • Next Day Delivery
    Next Day Delivery
    In the UK
  • Professional Products
    Professional Products
    And Advice
  • 0% Charge
    0% Charge
    on Credit or Debit Cards
  • Credit Accounts
    Credit Accounts
    in 24 Hours.
  • 0% APR Finance
    0% APR Finance
    On orders over £250

Returns Policy

Vuba Supplies Limited is committed to providing excellent customer service, which includes returns. This Returns Policy explains our practices and your options when it comes to returning products. For any queries with regard to our processing please contact us.

Return of Unwanted Standard Goods
Unlike almost all companies in our specialist industry, we do accept returns on standard products. A re-stocking charge of 35% is applicable.
The customer is always responsible for the cost of returning the goods, regardless of the reason for the return except for damaged goods. The cost might be higher than the cost originally paid for the delivery of the goods to the customer. The cost of any collection and delivery of returned goods will be deducted from the amount of any refund due. Vuba reserves the right to ask the customer to organise and pay for their own transport for the goods being returned.  

Special Agreement
If you have doubt over how much of a product you might require, please contact us on 01482 778897 and speak to our customer service team. We can make special arrangements for 0% returns should you make us aware of your situation. For example, should you have a time critical project and you cannot afford to have less than the sufficient amount of product, you can over order and return the remaining on certain products. But this must be discussed and agreed in an email or letter by a member of our team. 

Please contact us if you have any questions. 


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